Every gym and health club in operation today should be using some form of health club revenue management software to help them keep track of their finances. The purpose of this software is to bill members each month, to track who has paid and who hasn’t, to track various expenses for the gym, and even to respond to customer service inquiries. These types of software are incredibly valuable because they not only assist the gym in keeping track of their revenue and making sure that everyone is being charged what they owe, but also because they free up the time of the gym’s employees so that they can spend more time with the people who are actually at the gym. There’s just no reason in 2018 for gyms and health clubs to be processing payments themselves and tracking their own finances. This type of tracking system leads to mistakes, it’s time-consuming, and it’s completely unnecessary.
Now, whether your gym is currently using a fitness club revenue management system or not, you should take a few moments to consider what the right system actually looks like. The right health club revenue management software handles all billing, tracks delinquent accounts, tracks expenses and overall revenue, and responds to customer service inquiries. If you’re using a software system that doesn’t do any of these four things, you should strongly consider looking for another solution.
But how do you find such a system? The first thing to do is to hop online and start doing some research. You should look up all of the different health club revenue management software solutions that are out there and start reading about them. Visit their website and read the description of their software, look at the reviews that people using the software are leaving, and check to see how long they’ve been in operation. If you like what you see on their website and people seem to be satisfied with their product, you can reach out to them to determine how much it would cost your gym to use their software. If the price is right, you can go ahead and move forward with your purchase.
Another tip for finding the best revenue management software for your health club is to actually get on the phone and speak with someone from the company. Take some time to read about their software and what it does, and then come up with some questions that you’d like to ask them. Most companies producing this kind of software are going to be willing to answer your questions, so hop on the phone and see if you can actually talk to a representative. This is a great way to learn even more about their software, what it does, how it works, and what it costs. By learning this information, you can make a better decision about which software is the right choice for you. Ultimately, you want to find a software solution like Debitsuccess by TSG that you know you can count on to work effectively at all times.